Homeowners at Innovative Gutter Solutions, LLC - Innovative gutter and downspout products

Unreliable
A.) Should it be so hard to get them to answer the phone...or heaven forbid, call you back?
B.) If we were to do business with them, would they ever complete the job?
C.) If there were a warranty issue, would they come back?
D.) All of the above concerns don't matter because THEY DON'T CALL BACK!
E.) Communication!!!

Fraudulent
A.) The number one complaint at the better business bureau in the state of Wisconsin is contractors!
B.) A 3-Day Right of Rescission was put into place to protect consumers, mostly so that contractors couldn't pressure people into doing business with them.
C.) Did you know that by law, contractors have to give you an approximte start and completion date? Without this law, many people were paying deposits to contractors for their projects and the contractor took their money and never came back.
D. Bait and Switch. Advertise a low price and pitch a high quality product.

Just Can't Trust Them
A.) Will they use the actual products that I requested and paid for?
B.) Worse, will they use untrained, illegal crews? How about day labor from the local jail.
C.) Workmanship - very few craftsmen in the industry. Many of them don't care about your job or your home, they just want your money.

Warranty
A.) How about tail tight warranty? Meaning when you see the tail lights of your contractors truck pulling away from your home...as soon as the tails lights are gone, so is your warranty.
B.) Most products have manufacture warranties, but most have prorated warranties with exclusions.
For example:
Prorated - 30 year product fails from manufacture defects 15 year years later, they pay for 1\2 of the product, but no labor.
Exclusion Non-Transferable - You purchase the house from the person who paid for the installed product.
You get nothing - the warranty expired the day you bought the house! - What is either warranty worth?
C.) Labor Warranty
Good luck...most contractors don't even offer a labor warranty. If they do, it is most likely 1-3 years... and the scary part is, "Will they even be in business in 3 years?"

Kind of reminds you of the used car business. If any of this rings home, please read on...